Why appliances are different
Appliances aren't ordinary garbage. They're heavy, they're mostly metal (which is valuable to recyclers), and some — refrigerators, freezers, air conditioners and dehumidifiers — contain refrigerants that need to be recovered by qualified technicians before the unit is scrapped. That's why there are specific rules about how and where they can be disposed of.
Your main options
Retailer take-back
When you buy a new appliance, ask whether the retailer will remove the old one at delivery. Some do, sometimes for a fee. It's often the most convenient option if it lines up with your delivery.
City of Ottawa programs
The City has rules for appliances, including those containing refrigerants. Check ottawa.ca for current guidance before putting anything at the curb — requirements can change.
Sell or give away
Working appliances in good condition can find buyers or takers through local marketplaces. Be honest about age and condition.
Scrap metal recyclers
Some recyclers accept appliances directly. Policies on refrigerant appliances vary, so call ahead.
Junk removal pickup
If the appliance is in a basement or you don't have a vehicle, a pickup handles the lifting. A responsible company should explain where the unit is going.
Safety steps before any removal
- Gas appliances (stoves, dryers, water heaters) must be disconnected and capped by a licensed gas technician. Never do this yourself.
- Hard-wired appliances should be disconnected by a qualified electrician.
- Shut off water and drain washers, dishwashers and water heaters.
- Empty and defrost fridges and freezers a day ahead; leave doors open to dry.
- Tape doors closed or remove them for transport — an abandoned fridge with a working latch is a child-safety hazard.
What we need to know for a quote
Tell us the appliance type, where it is, how it gets out, and whether it's already disconnected. Acceptance of refrigerant appliances and some other items depends on current disposal rules and our capabilities at the time, so we'll always confirm before booking.