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JUNK BUSTERSOTTAWA

FAQ

Questions, answered straight.

General

How do I get a quote?

Choose your address, date and load size. We’ll contact you to confirm the price and availability.

Do you publish prices?

Not as flat rates. Junk removal varies a lot by volume, weight, access and disposal requirements, so we quote each job based on its details rather than guess.

What can't you take?

Hazardous materials — such as paint, solvents, propane tanks, chemicals, asbestos and biohazards — are generally not accepted. Some items like refrigerant appliances, electronics and tires depend on current disposal rules. Tell us what you have and we'll confirm.

Do I need to be home?

Not always. For many jobs we can arrange access in advance. We'll confirm the details with you before the day.

Do you donate or recycle?

Where it's practical, we set aside usable items for donation and separate recyclable materials like metal. We can't guarantee any specific item will be accepted by a charity.

Which areas do you serve?

Ottawa and nearby communities. Some outer areas depend on scheduling, and locations like Rockland and Gatineau are not yet confirmed. Send your pickup address and we'll let you know.

Can I call you?

Yes. Use the Call button to speak with us about your items and pickup location. You can also send a quote request; a phone number is required and email is optional.

Specific jobs

Will you disconnect my gas stove or dryer?

No. Gas appliances must be disconnected and capped by a licensed gas technician before we arrive. We handle the lifting and hauling once it's safe.

Can you take a fridge that still has food in it?

Please empty it first. Spoiled food creates mess and odour and can affect where the unit can be taken.

Do you appraise or buy estate items?

No. We're a removal service, not appraisers or estate-sale operators. For valuable antiques or collections, consult a qualified appraiser first.

Can you work with our realtor's listing date?

Tell us the date when you request a quote. We'll be honest about whether we can meet it.

Do you do demolition?

We focus on removal. Light tear-out may be possible on request, but structural demolition is for licensed contractors.

Can you pick up from a contractor's site?

Yes. Contractors and homeowners can both book. Let us know site access and timing.

Each service page has its own FAQs too.

Point at the pile. We'll take it from there.

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Junk Busters Ottawa