How it works
Photo in. Clutter out.
No surprises, no pressure. Here's exactly what to expect.
- 1
Send a quote request
Use our form to tell us what's going, where it is, and roughly how much. Photos make a big difference. Add an optional preferred date.
- 2
We review it personally
A real person looks at your request. We review your request and contact you by phone, or by email if you provide one, to discuss the estimate and availability. Your preferred date is not a confirmed booking. If anything's unclear, we'll ask.
- 3
You get a clear estimate
We explain the estimate and what's included — labour, loading, disposal — and flag anything that needs special handling or can't be taken.
- 4
Book a time that works
If you're happy, we agree on a date and arrival window. Condo booking or access instructions? We'll plan around them.
- 5
We lift, load and sort
On the day, we confirm the scope with you on site before starting. If it's different from what we expected, we talk first.
- 6
Sweep up and go
We broom-sweep the cleared area, route items to donation, recycling or disposal as appropriate, and get out of your way.
Before we arrive
- — Mark what stays (painter's tape works well)
- — Remove valuables and important papers
- — Disconnect gas/hard-wired appliances via a pro
- — Empty and defrost fridges
- — Drain fuel from small engines
- — Clear snow and ice from walkways
- — Book your building's elevator if needed
- — Keep pets and kids safely out of the path
Questions? See the FAQ or what we take.